Software & Firmware Archives

Improvements

• Information about the hardware revision is displayed in the UTILITY > VERSION menu

Bug Fixes

• Temperature information is reported accurately across Shure ULX-D hardware and Shure software

Notes

• User Guide
• To operate this version of ULX-D devices with other Shure networked systems and software, see the following list of recommended versions:
  • ULX-D ULXD4/4D/4Q Receivers 2.6.3
  • Axient AXT600 Spectrum Manager 2.1.38
  • Wireless Workbench 6.15.0
  • ShurePlus Channels iOS 1.5.2
  • ShurePlus Channels Android 1.1.1
  • Shure Update Utility 2.7.1

Important

• ULX-D 2.X firmware versions are incompatible with ULX-D or QLX-D 1.X firmware versions. To ensure all receivers and transmitters in a configuration function with each other, update all devices to the same firmware version.

Notes

• User Guide
• To update firmware for ULXD6/8 transmitters with ULX-D or QLX-D receivers:
  1. Update receivers to the following minimum versions:
     • ULXD4, ULXD4D, and ULXD4Q Receivers 2.1.16 or higher
     • QLXD4 Receivers 2.1.5 or higher
  2. Using Shure Update Utility, download ULXD6/8 transmitter firmware to the receivers.
  3. Using the FW Update menu on a receiver, update transmitters.
• To update ULXD6/8 transmitters firmware while they are docked in an SBC250/450/850 Networked Charging Station:
  1. Place transmitters on charging station and ensure charging station is connected to the network.
  2. Launch Shure Update Utility to find firmware updates.
  3. Download updates and select Send Updates.
• To operate this version of ULXD6/8 devices with other Shure networked systems and software, see the following list of recommended versions:
  • ULXD1/2/6/8 Transmitters and ULXD4/4D/4Q Receivers 2.6.3
  • SBC250/450/850 Networked Charging Stations 2.6.3
  • QLX-D QLXD1/2 Transmitters and QLXD4 Receivers 2.4.7
  • Wireless Workbench 6.15.0
  • ShurePlus Channels iOS 1.5.2
  • ShurePlus Channels Android 1.1.1
  • Shure Update Utility 2.7.1

Notes 

• SBC250 User Guide
• SBC450/850 User Guide
• To set up ULXD6/8 transmitters to receive firmware updates while docked in SBC250/450/850 Networked Charging Stations, follow these steps:
  1. Place transmitters on a charging station and ensure the charging station is connected to the network.
  2. Launch Shure Update Utility to find firmware updates.
  3. Download updates and select Send Updates.
• To operate this version of SBC250/450/850 with other Shure networked systems and software, see the following list of recommended versions:
  • ULX-D ULXD6/8 Transmitters and ULXD4/4D/4Q Receivers 2.6.3
  • Wireless Workbench 6.15.0
  • Shure Update Utility 2.7.1

Improvements

• App optimization
• Internal fixes
• General improvements

Improvements

• Addressed bugs related to app crashes

Known Issues

• A small percentage of users may receive a numerical error message while recording, such as “-1” or “66570.” These messages occur when there was an error writing to the device and are related to Apple’s new file system (APFS). One of these errors can occur even if your device has plenty of remaining storage. We recommend clearing up your device storage from the Settings screen, and if that doesn’t resolve the issues, doing a full restore from iTunes, consisting of backing up your device, wiping/restoring to factory settings, and restoring from the backup.
• If you monitor your recordings with Bluetooth earphones, you may hear artifacts, such as noise, while monitoring. If this occurs, we recommend changing the sample rate of your recordings. Some products may produce artifacts at 44.1 kHz, while others may do so for 48 kHz recordings. Please keep in mind that even if you hear artifacts while monitoring, they will not be present in the recordings themselves.
• When connected to iPad Pro via a USB-C cable, the MV88+ will pass audio and gain can be adjusted. However, the MOTIV apps will only display ‘external mic’, and the settings screen will not be available. Shure recommends using another device to configure the settings before using with iPad Pro. No adjustments can be made in real-time (except gain) on the Shure MOTIV apps when using an iPad Pro.

Notes

• MV7 User Guide
• MV88+ User Guide
• MV88 User Guide
• Frequently Asked Questions
• This app is compatible with iOS 14 or later. We can’t ensure compatibility or full feature functionality with older operating systems.
• Compatible with iPhone, iPad, iPod touch, and Apple Watch
• Please report problems and submit general feedback through the app (About > Feedback)

New Features

• Device Support:
  • Added support for the new MXA920 Ceiling Array Microphone
• Send Feedback Form:
  • The menu bar has been updated to provide a new link underneath “Help” titled “Send Feedback”
• Device Discovery:
  • IP address now displayed immediately on the detection of a device

Known Issues

• ULX-D devices running versions prior to 1.4.8 must be updated to 1.4.8 first before updating to 2.0.28. After 2.0.28 is installed, ULX-D devices can be updated to the latest available firmware version.  See ULX-D Firmware Update and Issues
• ULX-D devices that are downgrading to 1.5.6 may report a false failure.
  • Workaround: Because this is a false failure, closing the send updates window and going to the main page, Shure Update Utility will show green for the firmware version.
• Microflex Wireless devices running versions prior to 5.2.2 must be updated to 5.2.2 first before updating to a later firmware version.
• Shure Update Utility may have unexpected behavior if the firmware files are in a directory location that contains Unicode characters.
• In certain scenarios, the Shure Update Utility process is not terminated immediately on a Windows machine if you close the window while an update is in progress.
• Shure Update Utility will fail to discover on first connection an ADX5D on Mac M1 machines running Big Sur.
  • Workaround: Restart your Mac computer and ADX5D will successfully be discovered.

Important

• In most cases, you should install the latest version of Shure Update Utility to update your devices. However, certain legacy devices require older versions of SUU:
  • Use Shure Update Utility 2.4.8 to update firmware on UHF-R, SHA900, KSE1500, and GLX-D systems or for 32-bit support.
  • Use Shure Update Utility 2.4.1 to update firmware on PSM1000 systems running firmware 1.1.0 or earlier.
  • Use the MXC Firmware installer to update MXC products, including DIS-CCU.
  • Use the DFR22 Software and a PC running Windows 8.1 or earlier to update a DFR22.
  • Update MOTIV and AONIC devices with their mobile or desktop apps.
• Note: Installing SUU 2.4.8 and SUU 2.4.1 will replace the most recent version of SUU on your machine.

Notes

• User Guide
• Shure Update Utility is supported on the following operating systems:
  • Windows 10 and 11
  • macOS Catalina (10.15), Big Sur (11), and Monterey (12)

Improvements

• Addressed bug related to audio distortion and buzzing on some devices

Known Issues

• The FPS and resolution combinations available for selection will vary based on the user’s phone.

Notes

• MOTIV Video User Guide
• MV88+ Video User Guide
• Frequently Asked Questions
• Compatible with Android 10 and higher
• NOTE FOR MV88+ USERS: Learn about compatibility with your Android device at www.shure.com/motiv-compatibility