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Firmware
7.0.15

New Features & Improvements

  • Handsfree mode
    • MXCW now features a new operation mode called Handsfree. In this mode the units will register when a user is talking and will automatically turn on its microphone.
    • The microphone will turn off after a user-defined amount of time should no voice be detected.
    • Users are still able to press the speak button to talk, or turn off their microphone
    • Setting can be found under ‘Meeting Controls’ and ‘Handsfree’

Known Issues

MXCWAPT

  • MXCWAPT FW update with older versions of SUU may result in SUU reporting a false update failure, when update was actually successful.  If this occurs, verify FW on APT via GUI or LCD.
  • When downgrading from FW 7.0, to FW4 or lower, the process has to be done in two separate steps: First upload the MXCW640 FW to the APT via the SUU and downgrade the discussion units. Secondly downgrade the MXCWAPT from SUU.

MXCWAPT Component GUI

  • When running Windows-Version:1809, cannot access APT CGUI when opened via DNS Name applied directly to the browser search bar or with Shure Web Device Discovery Application shortcut. Opening APT CGUI via IP address works as designed.

MXCW640

  • MXCW640 Left/Right buttons incorrect LED indication when using FIFO conference mode with Dual-Delegate or while identifying units while in Request List.
  • In very rare occasions, MXCW640 touch screen will not respond to screen touch.  Resolved by power cycling unit.

TPCI

  • Once MXCW640s are set to Ambient Role, unit will no longer respond to TPCI strings that are indexed based off of seat number.
  • Once MXCW640s are set to Ambient Role, and rebooted, unit will no longer send TPCI strings when changing role to other than Ambient (Chairman, Delegate, Interpreter etc). Resolved by power cycling the unit, while not in Ambient role.
  • Rare TPCI errors reporting a single MXCW640’s when transitioning roles from Ambient. Resolved by restarting unit.

Software

  • Shure Discovery Application missing MXCWAPT AES67 indication.

Notes

  • User Guide
  • To use MXCW version 7.0.15 with other Shure software, reference the following list of minimum versions:
    • Shure Update Utility 2.6.2
    • Shure Web Device Discovery 1.2.9
    • Shure NFC Programming Application 1.0.3
Firmware
7.0.15

New Features & Improvements

  • Handsfree mode
    • MXCW now features a new operation mode called Handsfree. In this mode the units will register when a user is talking and will automatically turn on its microphone.
    • The microphone will turn off after a user-defined amount of time should no voice be detected.
    • Users are still able to press the speak button to talk, or turn off their microphone
    • Setting can be found under ‘Meeting Controls’ and ‘Handsfree’

Known Issues

MXCWAPT

  • MXCWAPT FW update with older versions of SUU may result in SUU reporting a false update failure, when update was actually successful.  If this occurs, verify FW on APT via GUI or LCD.
  • When downgrading from FW 7.0, to FW4 or lower, the process has to be done in two separate steps: First upload the MXCW640 FW to the APT via the SUU and downgrade the discussion units. Secondly downgrade the MXCWAPT from SUU.

MXCWAPT Component GUI

  • When running Windows-Version:1809, cannot access APT CGUI when opened via DNS Name applied directly to the browser search bar or with Shure Web Device Discovery Application shortcut. Opening APT CGUI via IP address works as designed.

MXCW640

  • MXCW640 Left/Right buttons incorrect LED indication when using FIFO conference mode with Dual-Delegate or while identifying units while in Request List.
  • In very rare occasions, MXCW640 touch screen will not respond to screen touch.  Resolved by power cycling unit.

TPCI

  • Once MXCW640s are set to Ambient Role, unit will no longer respond to TPCI strings that are indexed based off of seat number.
  • Once MXCW640s are set to Ambient Role, and rebooted, unit will no longer send TPCI strings when changing role to other than Ambient (Chairman, Delegate, Interpreter etc). Resolved by power cycling the unit, while not in Ambient role.
  • Rare TPCI errors reporting a single MXCW640’s when transitioning roles from Ambient. Resolved by restarting unit.

Software

  • Shure Discovery Application missing MXCWAPT AES67 indication.

Notes

  • User Guide
  • To use MXCW version 7.0.15 with other Shure software, reference the following list of minimum versions:
    • Shure Update Utility 2.6.2
    • Shure Web Device Discovery 1.2.9
    • Shure NFC Programming Application 1.0.3
Firmware
1.2.13

Improvements

  • Bug fixes

Known Issues

  • When connected to iPad via a USB-C cable, the MV7 will pass audio and gain can be adjusted. However, the MOTIV apps will only display ‘external mic’, and the settings screen will not be available. Shure recommends using another device to configure the settings before using with iPad Pro. No adjustments can be made in real time (except gain) on the Shure MOTIV apps when using an iPad Pro.

Notes

  • User Guide
  • Shure MV7 is compatible with the following software versions:
    • iOS ShurePlus MOTIV 3.3.0
    • Android ShurePlusMOTIV 3.3.0
    • iOS ShurePlusMOTIV Video 1.5.2
    • Android ShurePlus MOTIV Video 1.6.0
    • ShurePlus MOTIV for Mac and Windows 1.2.0
Firmware
1.1.13

Improvements

  • Bug fixes

Known Issues

  • When connected to iPad Pro via a USB-C cable, the MV88+ will pass audio and gain can be adjusted. However, the MOTIV apps will only display ‘external mic’, and the settings screen will not be available. Shure recommends using another device to configure the settings before using with iPad Pro. No adjustments can be made in real time (except gain) on the Shure MOTIV apps when using an iPad Pro.

Notes

  • User Guide
  • Shure MV88+ is compatible with the following software versions:
    • iOS ShurePlus MOTIV 3.3.0
    • Android ShurePlus MOTIV 3.3.0
    • iOS ShurePlus MOTIV Video 1.5.2
    • Android ShurePlus MOTIV Video 1.6.0
    • ShurePlus MOTIV for Mac and Windows 1.2.0
Firmware
2.2.4

Improvements

  • Added language support for Simplified Chinese, Traditional Chinese, and Korean in the Stem Ecosystem
  • Addressed issues that could cause audio artifacts on near end and far end
Firmware
2.3.0

Improvements

  • Enables support for future Stem devices
Firmware
6.0.17
September 21, 2021 Zobacz wszystkie aktualizacje

New Features & Improvements

  • Welcome Screen Lock
    • Administrators / technicians can now lock users to the welcome screen of the MXCW640, disabling the view of the speak/request list and the other user functions
    • Users are still able to vote from the unit, with the voting controls becoming visible when a vote is initiated.
    • Setting can be found under ‘Global Device Settings’ and ‘Screen Content’.
  • MXCWAPT Language option at sign-in
    • Users can now select their language directly from the MXCWAPT Sign-in page
  • Voting improvements
    • Chairpersons can now be excluded from voting
    • Closing a vote will clear the Voting Subject. Voting Subject will no longer be cleared when re-doing a vote.
    • Sharing the results from a secret vote via the share icon in the GUI now requires confirmation from Chairperson.
  • Chairperson page improvements
    • Chairpersons can now see the offline device count on the Chairperson page.
  • Additional language support
    • Users can now use additional languages for their MXCW system.
    • MXCWAPT now supports Portuguese, Finnish, Danish, Swedish, Norwegian, and Hindi
    • MXCW640 now supports Portuguese, Finnish, Danish, Swedish, Norwegian, and Hindi
    • MXCWNCS now supports Portuguese, Finnish, Danish, Swedish, Norwegian, and Hindi
  • Power Off MXCW640s via TPCI
    • Users can now utilize a TPCI command string to power off all connected MXCW640s in a system.

Known Issues

MXCWAPT

  • MXCWAPT FW update with older versions of SUU may result in SUU reporting a false update failure, when update was actually successful.  If this occurs, verify FW on APT via GUI or LCD.
  • When downgrading from FW 6.0, to FW4 or lower, the process has to be done in two separate steps: First upload the MXCW640 FW to the APT via the SUU and downgrade the discussion units. Secondly downgrade the MXCWAPT from SUU.

MXCWAPT Component GUI

  • When running Windows-Version:1809, cannot access APT CGUI when opened via DNS Name applied directly to the browser search bar or with Shure Web Device Discovery Application shortcut. Opening APT CGUI via IP address works as designed.

MXCW640

  • MXCW640 Left/Right buttons incorrect LED indication when using FIFO conference mode with Dual-Delegate or while identifying units while in Request List.
  • In very rare occasions, MXCW640 touch screen will not respond to screen touch.  Resolved by power cycling unit.
  • MXCW640 loudspeakers do not unmute when Ambient Mode is enabled but no Ambient Units are registered.  Resolve by disabling Ambient Mode when no Ambient units are planned to be used.
  • If you redo a vote from an MXCW640, voting subject will be cleared.
  • Welcome Screen lock may be bypassed by inserting a valid NFC card into an MXCW640. If NFC card operation is disabled, nothing happens.

TPCI

  • Once MXCW640s are set to Ambient Role, unit will no longer respond to TPCI strings that are indexed based off of seat number.
  • Once MXCW640s are set to Ambient Role, and rebooted, unit will no longer send TPCI strings when changing role to other than Ambient (Chairman, Delegate, Interpreter etc). Resolved by power cycling the unit, while not in Ambient role.
  • Rare TPCI errors reporting a single MXCW640’s when transitioning roles from Ambient. Resolved by restarting unit.

Software

  • Shure Discovery Application missing MXCWAPT AES67 indication.

Notes

  • User Guide
  • To use MXCW version 6.0.17 with other Shure software, reference the following list of minimum versions:
    • Shure Update Utility 2.6.1
    • Shure Web Device Discovery 1.2.9
    • Shure NFC Programming Application 1.0.3
Firmware
6.0.17
September 21, 2021 Zobacz wszystkie aktualizacje

New Features & Improvements

  • Welcome Screen Lock
    • Administrators / technicians can now lock users to the welcome screen of the MXCW640, disabling the view of the speak/request list and the other user functions
    • Users are still able to vote from the unit, with the voting controls becoming visible when a vote is initiated.
    • Setting can be found under ‘Global Device Settings’ and ‘Screen Content’.
  • MXCWAPT Language option at sign-in
    • Users can now select their language directly from the MXCWAPT Sign-in page
  • Voting improvements
    • Chairpersons can now be excluded from voting
    • Closing a vote will clear the Voting Subject. Voting Subject will no longer be cleared when re-doing a vote.
    • Sharing the results from a secret vote via the share icon in the GUI now requires confirmation from Chairperson.
  • Chairperson page improvements
    • Chairpersons can now see the offline device count on the Chairperson page.
  • Additional language support
    • Users can now use additional languages for their MXCW system.
    • MXCWAPT now supports Portuguese, Finnish, Danish, Swedish, Norwegian, and Hindi
    • MXCW640 now supports Portuguese, Finnish, Danish, Swedish, Norwegian, and Hindi
    • MXCWNCS now supports Portuguese, Finnish, Danish, Swedish, Norwegian, and Hindi
  • Power Off MXCW640s via TPCI
    • Users can now utilize a TPCI command string to power off all connected MXCW640s in a system.

Known Issues

MXCWAPT

  • MXCWAPT FW update with older versions of SUU may result in SUU reporting a false update failure, when update was actually successful.  If this occurs, verify FW on APT via GUI or LCD.
  • When downgrading from FW 6.0, to FW4 or lower, the process has to be done in two separate steps: First upload the MXCW640 FW to the APT via the SUU and downgrade the discussion units. Secondly downgrade the MXCWAPT from SUU.

MXCWAPT Component GUI

  • When running Windows-Version:1809, cannot access APT CGUI when opened via DNS Name applied directly to the browser search bar or with Shure Web Device Discovery Application shortcut. Opening APT CGUI via IP address works as designed.

MXCW640

  • MXCW640 Left/Right buttons incorrect LED indication when using FIFO conference mode with Dual-Delegate or while identifying units while in Request List.
  • In very rare occasions, MXCW640 touch screen will not respond to screen touch.  Resolved by power cycling unit.
  • MXCW640 loudspeakers do not unmute when Ambient Mode is enabled but no Ambient Units are registered.  Resolve by disabling Ambient Mode when no Ambient units are planned to be used.
  • If you redo a vote from an MXCW640, voting subject will be cleared.
  • Welcome Screen lock may be bypassed by inserting a valid NFC card into an MXCW640. If NFC card operation is disabled, nothing happens.

TPCI

  • Once MXCW640s are set to Ambient Role, unit will no longer respond to TPCI strings that are indexed based off of seat number.
  • Once MXCW640s are set to Ambient Role, and rebooted, unit will no longer send TPCI strings when changing role to other than Ambient (Chairman, Delegate, Interpreter etc). Resolved by power cycling the unit, while not in Ambient role.
  • Rare TPCI errors reporting a single MXCW640’s when transitioning roles from Ambient. Resolved by restarting unit.

Software

  • Shure Discovery Application missing MXCWAPT AES67 indication.

Notes

  • User Guide
  • To use MXCW version 6.0.17 with other Shure software, reference the following list of minimum versions:
    • Shure Update Utility 2.6.1
    • Shure Web Device Discovery 1.2.9
    • Shure NFC Programming Application 1.0.3
Firmware
6.0.17
September 21, 2021 Zobacz wszystkie aktualizacje

New Features & Improvements 

  • Welcome Screen Lock
    • Administrators / technicians can now lock users to the welcome screen of the MXCW640, disabling the view of the speak/request list and the other user functions
    • Users are still able to vote from the unit, with the voting controls becoming visible when a vote is initiated.
    • Setting can be found under ‘Global Device Settings’ and ‘Screen Content’.
  • MXCWAPT Language option at sign-in
    • Users can now select their language directly from the MXCWAPT Sign-in page
  • Voting improvements
    • Chairpersons can now be excluded from voting
    • Closing a vote will clear the Voting Subject. Voting Subject will no longer be cleared when re-doing a vote.
    • Sharing the results from a secret vote via the share icon in the GUI now requires confirmation from Chairperson.
  • Chairperson page improvements
    • Chairpersons can now see the offline device count on the Chairperson page.
  • Additional language support
    • Users can now use additional languages for their MXCW system.
    • MXCWAPT now supports Portuguese, Finnish, Danish, Swedish, Norwegian, and Hindi
    • MXCW640 now supports Portuguese, Finnish, Danish, Swedish, Norwegian, and Hindi
    • MXCWNCS now supports Portuguese, Finnish, Danish, Swedish, Norwegian, and Hindi
  • Power Off MXCW640s via TPCI
    • Users can now utilize a TPCI command string to power off all connected MXCW640s in a system.

Known Issues 

MXCWAPT

  • MXCWAPT FW update with older versions of SUU may result in SUU reporting a false update failure, when update was actually successful.  If this occurs, verify FW on APT via GUI or LCD.
  • When downgrading from FW 6.0, to FW4 or lower, the process has to be done in two separate steps: First upload the MXCW640 FW to the APT via the SUU and downgrade the discussion units. Secondly downgrade the MXCWAPT from SUU.

MXCWAPT Component GUI

  • When running Windows-Version:1809, cannot access APT CGUI when opened via DNS Name applied directly to the browser search bar or with Shure Web Device Discovery Application shortcut. Opening APT CGUI via IP address works as designed.

MXCW640

  • MXCW640 Left/Right buttons incorrect LED indication when using FIFO conference mode with Dual-Delegate or while identifying units while in Request List.
  • In very rare occasions, MXCW640 touch screen will not respond to screen touch.  Resolved by power cycling unit.
  • MXCW640 loudspeakers do not unmute when Ambient Mode is enabled but no Ambient Units are registered.  Resolve by disabling Ambient Mode when no Ambient units are planned to be used.
  • If you redo a vote from an MXCW640, voting subject will be cleared.
  • Welcome Screen lock may be bypassed by inserting a valid NFC card into an MXCW640. If NFC card operation is disabled, nothing happens.

TPCI

  • Once MXCW640s are set to Ambient Role, unit will no longer respond to TPCI strings that are indexed based off of seat number.
  • Once MXCW640s are set to Ambient Role, and rebooted, unit will no longer send TPCI strings when changing role to other than Ambient (Chairman, Delegate, Interpreter etc). Resolved by power cycling the unit, while not in Ambient role.
  • Rare TPCI errors reporting a single MXCW640’s when transitioning roles from Ambient. Resolved by restarting unit.

Software

  • Shure Discovery Application missing MXCWAPT AES67 indication.

Notes 

  • User Guide
  • To use MXCW version 6.0.17 with other Shure software, reference the following list of minimum versions:
    • Shure Update Utility 2.6.1
    • Shure Web Device Discovery 1.2.9
    • Shure NFC Programming Application 1.0.3
Firmware
1.3.8
September 15, 2021 Zobacz wszystkie aktualizacje

New Features 

  • Services – ability to configure network services

Improvements 

  • Bug fixes

Known Issues 

  • When attempting to load the device’s web page after using SUU to upgrade or downgrade between MXA 4.3 and earlier releases, the browser may appear to be stuck on the “Loading” screen with the progress bar continually moving. This will typically happen if two upgrades or downgrades are performed within a one-hour period.
    • Workaround: hold your Shift key and click the Refresh button in your browser (or press Ctrl+Shift+R [Win]/Ctrl+F5 [Win]/Cmd+Shift+R [Mac]; note the keyboard shortcut doesn't work on Safari)

Notes 

  • User Guide
  • Command Strings
  • To operate this version of MXN5-C with Dante Controller, reference the following minimum versions:
    • v3.10.2.4 (Windows)
    • v3.10.2.3 (Mac OS X)
  • To operate this version of MXN5-C with Shure software or other Shure networked systems, reference the following list of minimum versions supported:
    • Designer 4.5.0
    • IntelliMix® Room 3.1.0
    • ANI22/ANI4IN/ANI4OUT 4.5.22
    • ANIUSB-MATRIX 4.5.23
    • MXA310 4.5.8
    • MXA910 4.5.8
    • MXA710 1.3.9
    • Microflex Wireless 9.0.4
    • P300 4.5.13
    • ULXD4D/4Q 2.5.0
    • SCM820 1.4.3
    • Shure Update Utility 2.6.1
    • Shure Web Device Discovery 1.2.9