Software & Firmware Archives

Improvements

• General backend improvements

Known Issues

• Shure Audio Encryption is not backward compatible; all devices must be on version 4.1+ firmware to use this feature
• P300 Shure Audio Encryption sometimes has a brief crackling sound on audio after muting
• Shure Update Utility and Designer may not allow downgrading of new P300s shipped with 4.2.7 or higher due to a platform update to support future functionality and USB improvements
• P300s with firmware 4.3 require Designer versions 4.3 and higher and will NOT be supported in Designer versions 4.2.1 and earlier.
• P300 firmware periodically adds new properties. The P300 may become undiscoverable if downgrading to firmware without the new properties and may need a factory reset to become discoverable.
• When attempting to load the device’s web page after using SUU to upgrade or downgrade between MXA 4.3 and earlier releases, the browser may appear to be stuck on the “Loading” screen with the progress bar continually moving.
  • Workaround: hold your Shift key and click the Refresh button in your browser (or press Ctrl+Shift+R [Win]/Ctrl+F5 [Win]/Cmd+Shift+R [Mac]; note the keyboard shortcut doesn't work on Safari)

Notes

• User Guide
• Command Strings
• To operate this version of P300-IMX with Dante Controller, reference the following minimum versions:
  • v3.10.2.4 (Windows)
  • v3.10.2.3 (macOS)
• To operate this version of P300-IMX with Microsoft Teams, reference the following minimum versions:
  • Microsoft Teams Desktop: 1.3.00.24755
  • Microsoft Teams Rooms: 4.6.20.0
• To operate this version of P300-IMX with other Shure networked systems, reference the following list of recommended versions supported:
  • Designer 4.7.35
  • ANI22/ANI4IN/ANI4OUT 4.7.6
  • ANIUSB-MATRIX 4.7.23
  • MXA310 4.7.8
  • MXA710 1.5.16
  • MXA910 4.7.13
  • MXN5-C 1.5.21
  • MXA-MUTE 1.5.23
  • Microflex Wireless 10.0.8
  • Shure Update Utility 2.8.3
  • Shure Web Device Discovery 1.2.17

Improvements

• General backend improvements

Known Issues

• Shure Audio Encryption is not backward compatible; all devices must be on version 4.1+ firmware to use this feature
• P300 Shure Audio Encryption sometimes has a brief crackling sound on audio after muting
• Shure Update Utility and Designer may not allow downgrading of new P300s shipped with 4.2.7 or higher due to a platform update to support future functionality and USB improvements
• P300s with firmware 4.3 require Designer versions 4.3 and higher and will NOT be supported in Designer versions 4.2.1 and earlier.
• P300 firmware periodically adds new properties. The P300 may become undiscoverable if downgrading to firmware without the new properties and may need a factory reset to become discoverable.
• When attempting to load the device’s web page after using SUU to upgrade or downgrade between MXA 4.3 and earlier releases, the browser may appear to be stuck on the “Loading” screen with the progress bar continually moving.
  • Workaround: hold your Shift key and click the Refresh button in your browser (or press Ctrl+Shift+R [Win]/Ctrl+F5 [Win]/Cmd+Shift+R [Mac]; note the keyboard shortcut doesn't work on Safari)

Notes

• User Guide
• Command Strings
• To operate this version of P300-IMX with Dante Controller, reference the following minimum versions:
  • v3.10.2.4 (Windows)
  • v3.10.2.3 (macOS)
• To operate this version of P300-IMX with Microsoft Teams, reference the following minimum versions:
  • Microsoft Teams Desktop: 1.3.00.24755
  • Microsoft Teams Rooms: 4.6.20.0
• To operate this version of P300-IMX with other Shure networked systems, reference the following list of recommended versions supported:
  • Designer 4.7.35
  • ANI22/ANI4IN/ANI4OUT 4.7.6
  • ANIUSB-MATRIX 4.7.23
  • MXA310 4.7.8
  • MXA710 1.5.16
  • MXA910 4.7.13
  • MXN5-C 1.5.21
  • MXA-MUTE 1.5.23
  • Microflex Wireless 10.0.8
  • Shure Update Utility 2.8.3
  • Shure Web Device Discovery 1.2.17

Improvements

• General backend improvements

Known Issues

• Pop noise is triggered when the channel is unrouted in Dante controller with encryption enabled
• When exporting Presets using Safari on a Mac OS, the file type is saved incorrectly and must be renamed to .json to be imported.
• Shure Audio Encryption is not backward compatible; all devices must be on version 4.1 firmware or newer to use this feature
• When attempting to load the device’s web page after using SUU to upgrade or downgrade between MXA 4.3 and earlier releases, the browser may appear to be stuck on the “Loading” screen with the progress bar continually moving.
  • Workaround: hold your Shift key and click the Refresh button in your browser (or press Ctrl+Shift+R [Win]/Ctrl+F5 [Win]/Cmd+Shift+R [Mac]; note the keyboard shortcut doesn't work on Safari)
• In AES67 mode - Audio does not pass after changing Dante Device name, followed by a reboot

Notes

• User Guide
• Command Strings
• This version of ANIUSB-MATRIX is compatible with ANIUSB-MATRIX devices running older firmware versions, but updating all devices used together to the same firmware version is recommended.
• To operate this version of ANIUSB-MATRIX with Dante Controller, reference the following minimum versions
  • v3.10.2.4 (Windows)
  • v3.10.2.3 (macOS)
• To operate this version of ANIUSB-MATRIX with Microsoft Teams, reference the following minimum versions:
  • Microsoft Teams Desktop: 1.3.00.24755
  • Microsoft Teams Rooms: 4.6.20.0
• To operate this version of ANIUSB-MATRIX with Shure software or other Shure networked systems, reference the following list of recommended versions supported:
  • Designer 4.7.35
  • ANI22/ANI4IN/ANI4OUT 4.7.6
  • MXA310 4.7.8
  • MXA910 4.7.13
  • Microflex Wireless 10.0.8
  • P300 4.7.24
  • ULXD4D/4Q 2.8.6
  • SCM820 1.4.3
  • Shure Update Utility 2.8.3
  • Shure Web Device Discovery 1.2.17

Improvements

• General backend improvements

Known Issues

• When one Unmute/Mute LED light color is set to White at 100% Brightness while the other Unmute/Mute light is set to Off, it may cause the button to freeze or the device mute state to spontaneously change. Lowering the device LED brightness alleviates this issue.
• When attempting to load the device’s web page after using SUU to upgrade or downgrade between MXA 4.3 and earlier releases, the browser may appear to be stuck on the “Loading” screen with the progress bar continually moving.
  • Workaround: hold your Shift key and click the Refresh button in your browser (or press Ctrl+Shift+R [Win]/Ctrl+F5 [Win]/Cmd+Shift+R [Mac]; note the keyboard shortcut doesn't work on Safari)

Notes

• User Guide
• Command Strings
• To operate this version of MXA MUTE with Shure software or other Shure networked systems, reference the following list of recommended versions supported:
  • Designer 4.7.35
  • ANIUSB-MATRIX 4.7.23
  • MXA310 4.7.8
  • MXA710 1.5.16
  • MXA910 4.7.13
  • MXA902 5.0.115
  • MXN5-C 1.5.21
  • P300 4.7.24
  • Shure Update Utility 2.8.3
  • Shure Web Device Discovery 1.2.17

Improvements

• Update to large system performance discovery times

Pre-Upgrade Requirements

• Multiple versions of Designer cannot be installed on the same computer
• Designer and SystemOn cannot be installed on the same computer
• Before you upgrade Designer:
  • Export project files
  • Certain endpoint protection software may block the installation of Designer. If you encounter this issue, whitelist the Designer Installer, or application.

Platform Requirements

• Supported Operating Systems
  • Windows 10 and 11 (Professional or Enterprise), 64-bit edition
• Supported Web Browsers
  • Chrome
  • Safari
  • Windows Edge 
• Minimum Hardware Requirements
  • 8 GB RAM (16 GB may be required when hundreds of devices are being accessed)
  • 2 GB hard disk
  • i5 dual-core processor

Upgrade Path

• Designer versions 3.0 and 3.1 must be upgraded to 3.2 first, before upgrading to this version of Designer. Download Designer 3.2 here.
• If you encounter an Installer failure during upgrade, allow the uninstaller process to finish, then restart installation.

Notes

• User Guide
• To update firmware, please download Shure Update Utility
• Project files and database are not backward compatible with versions prior to 4.5
  • Templates saved in earlier versions of Designer are moved to a project named ‘Templates’ beginning in version 4.5.0
• This version of Designer is compatible with the following recommended software and firmware versions: 
  • IntelliMix Room 4.2.0
  • ANIUSB-MATRIX 4.7.23
  • MXA310 4.7.8
  • MXA710 1.5.16
  • MXA910 4.7.13
  • MXA920 1.5.24
  • MXA902 5.0.115 (please see the FAQ for more information)
  • MXA-MUTE 1.5.23
  • MXN5-C 1.5.21
  • P300 4.7.24

New Features

• Livestreaming integration (beta feature)

Known Issues

• The FPS and resolution combinations available for selection will vary based on the user’s phone.
• If you monitor your recordings with Bluetooth earphones, you may hear artifacts, such as noise, while monitoring. If this occurs, we recommend changing the sample rate of your recordings. Some products may produce artifacts at 44.1 kHz, while others may do so for 48 kHz recordings. Please keep in mind that even if you hear artifacts while monitoring, they will not be present in the recordings themselves.

Notes

• MOTIV Video User Guide
• MV7 User Guide
• MV88+ Video User Guide
• MV88 User Guide
• Frequently Asked Questions
• Please report problems and submit general feedback through the app (About > Feedback)

Compatibility

• This app is compatible with iOS 16 or later. We can’t ensure compatibility or full feature functionality with older operating systems.
• Compatible with iPhone, iPad, and Apple Watch

New Features

• Livestreaming integration (beta feature)

Known Issues

• The FPS and resolution combinations available for selection will vary based on the user’s phone.

Notes

• MOTIV Video User Guide
• MV7 User Guide
• MV88+ Video User Guide
• Frequently Asked Questions
• Please report problems and submit general feedback through the app (About > Feedback)

Compatibility

• This app is compatible with Android 11 or later. We can’t ensure compatibility or full feature functionality with older operating systems.
• Learn more about MOTIV microphone compatibility with your Android device at www.shure.com/motiv-compatibility

Improvements

• Bug fix related to battery warning shutdown behavior

Notes

• User Guide
• Shure recommends updating all PSM1000 devices in a configuration to the same firmware version
• To operate this version of PSM1000 devices with other Shure networked systems and software, see the following list of recommended versions:
  • AXT600 2.1.41
  • Axient Digital 1.4.10
  • ULX-D 2.8.6
  • Shure Update Utility 2.8.3
  • ShurePlus Channels iOS 1.6.1
  • ShurePlus Channels Android 1.6.2
  • Wireless Workbench 6.15.4 or 7.0.0