Software & Firmware Archives

Improvements

• Fixed issue with Room Design feature

Improvements

• Improved RCAS™ (Remote Control Audio System) reliability

Known Issues

• Transmitter firmware update will fail if the transmitter Power = OFF (standby)
  • Workaround: Set transmitter Power = ON before performing the firmware update

Notes

• This firmware is compatible with Q5X AquaMic™, CoachMic™, and PlayerMic®
• To install Q5X firmware on devices:
  1. Download Q5X 1.2.56 firmware from Shure Update Utility (user guide)
  2. Connect to the AD4D, AD4Q, or ADX5D receiver, and in the Hosted Tx section, select Q5XTx 1.2.56
  3. Send the update to the receiver
  4. Use IR Sync to update the transmitter firmware
• AD4D and AD4Q can only host one transmitter firmware image at a time; if you also need to update Axient Digital transmitters, please repeat the above process, but select an ADTx firmware version.
• To operate this version of Q5X AquaMic™, CoachMic™, and PlayerMic® with other Shure systems and software, see the following list of recommended versions:
  • AD4D/Q 1.3.26
  • ADX5D 1.3.26
  • Shure Update Utility 2.6.2
• Distributed by Shure, AquaMic™, CoachMic™, and PlayerMic® and MicCommander™ are Q5X products. For support and service, please visit www.q5x.com.

Improvements

• Fixed an issue that caused noise when using SIP audio

Improvements

• Bug fixes

Known Issues

• The FPS and resolution combinations available for selection will vary based on the user’s phone.
• If you monitor your recordings with Bluetooth earphones, you may hear artifacts, such as noise, while monitoring. If this occurs, we recommend changing the sample rate of your recordings. Some products may produce artifacts at 44.1 kHz, while others may do so for 48 kHz recordings. Please keep in mind that even if you hear artifacts while monitoring, they will not be present in the recordings themselves.

Notes

• MOTIV Video User Guide
• MV88+ Video User Guide
• MV88 User Guide
• Frequently Asked Questions
• This app is compatible with iOS 14.0 or later. We can’t ensure compatibility or full feature functionality with older operating systems. Please report problems and submit general feedback through the app (About > Feedback)
• Compatible with iPhone and Apple Watch – iPad and iPod Touch are not supported

New Features

• Support for the new AONIC 40 Wireless Noise Cancelling Headphones

Improvements

• Bug Fixes

Known Issues

• For devices utilizing Android OS 9, after navigating to “Settings” during playback, music tracks will pause.
  • Resolution: Navigate to “Allow Background Activity” and enable the setting.

Notes

• User Guide
• Compatible with Android 9.0 and higher. We can’t ensure compatibility or full feature functionality with older operating systems. Please report problems and submit general feedback through the app (Settings > Feedback)

New Features

• Support for the new AONIC 40 Wireless Noise Cancelling Headphones

Improvements

• Bug Fixes

Known Issues

• The app can play files that are stored on the device’s music library. To enable this, go to the iOS Settings app, select PLAY from the list of apps, and turn on the “Allow PLAY to access Media & Apple Music” setting.
• The app only plays files that are stored locally on the device. Some tracks that are stored in the cloud may appear grayed out in the app, but they cannot be played.

Notes

• User Guide
• Supports iPhone 6S and later – iPad and iPod Touch are not supported.
• Compatible with iOS 14.0 or later. We can’t ensure compatibility or full feature functionality with older operating systems. Please report problems and submit general feedback through the app (Settings > Feedback).

Initial Release

Notes

• User Guide
• Firmware updates for AONIC 40 Wireless Noise Cancelling Headphones are available in the ShurePlus PLAY app for iOS and Android

Improvements

• VoiceOver improvements
• Bug fixes

Known Issues

• A small percentage of users may receive a numerical error message while recording, such as “-1” or “66570.” These messages occur when there was an error writing to the device and are related to Apple’s new file system (APFS). One of these errors can occur even if your device has plenty of remaining storage. We recommend clearing up your device storage from the Settings screen, and if that doesn’t resolve the issues, doing a full restore from iTunes, consisting of backing up your device, wiping/restoring to factory settings, and restoring from the backup.
• If you monitor your recordings with Bluetooth earphones, you may hear artifacts, such as noise, while monitoring. If this occurs, we recommend changing the sample rate of your recordings. Some products may produce artifacts at 44.1 kHz, while others may do so for 48 kHz recordings. Please keep in mind that even if you hear artifacts while monitoring, they will not be present in the recordings themselves.
• When connected to iPad Pro via a USB-C cable, the MV88+ will pass audio and gain can be adjusted. However, the MOTIV apps will only display ‘external mic’, and the settings screen will not be available. Shure recommends using another device to configure the settings before using with iPad Pro. No adjustments can be made in real time (except gain) on the Shure MOTIV apps when using an iPad Pro.

Notes

• MV7 User Guide
• MV88+ User Guide
• MV88 User Guide
• Frequently Asked Questions
• This app is compatible with iOS 14.0 or later. We can’t ensure compatibility or full feature functionality with older operating systems. Please report problems and submit general feedback through the app (About > Feedback)
• Compatible with iPhone, iPad, iPod touch, and Apple Watch

Release notes cover the following models:

• MXC605/605-F
• MXC615
• MXC620/620-F
• MXC630/630-F
• MXC640
• MXCIC
• MXCMIU
• MXCSIGN
• DIS-CCU
• AO6004
• DC5900F
• DC5980P
• DCS6000 legacy conference and interpreter units

Important

• This firmware release can be used to update Microflex Complete (MXC) or DCS 6000 systems using DIS-CCU Central Unit and to update DC5900F and DC5980P devices to register and work in an MXC system.
• Systems using CU 5905, CU 6000, CU 6005, CU 6010, CU 6011, CU 6105, or CU 6110 Central Units are not supported in this release.
• The Firmware Update Utility (FUU) included in this release, is required to be used making the update.

New Features

• MXCIC
  • Option to select microphone (headset or gooseneck) at headset insertion
• MXC640
  • ‘Chairman' changed to 'Chairperson'

Bug Fixes

• MXC640
  • Interpreter channels are not updating
  • The unit continues to show speech time, when speech time is paused, and then no speech time is selected
  • Voting result is wrong with large voting weight
  • Wrong vote conclusion is shown after entering votes manually from CUA
  • NFC card remove/insert during voting in 'Meeting mode: Using chip card authentication’ is failing
  • When chairperson turns off microphone other delegates seated on MXC640 units, have their speech time set to 00:00
  • Keeps showing delegate speech time after switching to group speech time
• MXCIC
  • Enable MIU interpreter source can occupy unused outgoing channels on MXCIC units
• MX605
  • Enable MIU interpreter source can block all outgoing channels on MXC605 Int.

Notes

• MXC and DCS 6000 firmware files are packaged together in the same release file.
• To operate MXC devices with FW release 9.4.0 with other Shure networked systems, see the following list of minimum software and firmware versions:
  • SW6000 v9.2 or later
  • Shure NFC Programming App 1.0.3

Important

• This software version is used for new SW6000 installations or to update all previous SW6000 installed versions using DIS-CCU Central Unit (CU 6005, CU 6010, CU 6011. CU 6105, CU 6110 and CU 5905 are not supported)
• This version is compatible with SW6000 Software License file v1.7 only
• No new SW6000 license is needed if updating from SW6000 v6.0.xxx or later versions
• A new SW6000 license is needed if updating from SW6000 v5.8.xxx or previous versions

Bug Fixes

• CUA
  • Using manual speech time with a chairperson set to have no speech time ‘no speech time limit’, the  manual speech time is removed, if the chairperson is switched on/off
  • If speech time is in use and paused from the speech time control – the last speaker list is cleared.
  • Using the CUA Microphones screen with Speech Time extension control open. If user selects a delegate on the speaker list and use the speech time extension control to alter speech time for the delegate, the selection on the speakers list will jump to the topmost user in the list
• CUI
  • Webservice – the start/stop meeting data does not contain a web_id even when one has been supplied during a webservice ‘PrepareMeeting’ call.
• CAA
  • Editing users in the user table and adding a group while editing a user does not add the group to the database.

Notes

• To operate MXC devices with SW6000 version 9.3, see the following list of minimum software and firmware versions:
  • MXC firmware release 9.2 or later