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App
2.4.1
February 17, 2022 Zobacz wszystkie aktualizacje

Improvements

  • Fixed issue with Room Design feature
App
3.6.0
February 16, 2022 Zobacz wszystkie aktualizacje

Improvements

  • Bug fixes

Known Issues

  • A small percentage of users may receive a numerical error message while recording, such as “-1” or “66570.” These messages occur when there was an error writing to the device and are related to Apple’s new file system (APFS). One of these errors can occur even if your device has plenty of remaining storage. We recommend clearing up your device storage from the Settings screen, and if that doesn’t resolve the issues, doing a full restore from iTunes, consisting of backing up your device, wiping/restoring to factory settings, and restoring from the backup.
  • If you monitor your recordings with Bluetooth earphones, you may hear artifacts, such as noise, while monitoring. If this occurs, we recommend changing the sample rate of your recordings. Some products may produce artifacts at 44.1 kHz, while others may do so for 48 kHz recordings. Please keep in mind that even if you hear artifacts while monitoring, they will not be present in the recordings themselves.
  • When connected to iPad Pro via a USB-C cable, the MV88+ will pass audio and gain can be adjusted. However, the MOTIV apps will only display ‘external mic’, and the settings screen will not be available. Shure recommends using another device to configure the settings before using with iPad Pro. No adjustments can be made in real time (except gain) on the Shure MOTIV apps when using an iPad Pro.

Notes

App
1.6.1

Improvements

  • Bug fixes

Known Issues

  • The FPS and resolution combinations available for selection will vary based on the user’s phone.
  • If you monitor your recordings with Bluetooth earphones, you may hear artifacts, such as noise, while monitoring. If this occurs, we recommend changing the sample rate of your recordings. Some products may produce artifacts at 44.1 kHz, while others may do so for 48 kHz recordings. Please keep in mind that even if you hear artifacts while monitoring, they will not be present in the recordings themselves.

Notes

App
3.1.0

New Features

  • Support for the new AONIC 40 Wireless Noise Cancelling Headphones

Improvements

  • Bug Fixes

Known Issues

  • For devices utilizing Android OS 9, after navigating to “Settings” during playback, music tracks will pause.
    • Resolution: Navigate to “Allow Background Activity” and enable the setting.

Notes

  • User Guide
  • Compatible with Android 9.0 and higher. We can’t ensure compatibility or full feature functionality with older operating systems. Please report problems and submit general feedback through the app (Settings > Feedback)
App
3.1.0

New Features

  • Support for the new AONIC 40 Wireless Noise Cancelling Headphones

Improvements

  • Bug Fixes

Known Issues

  • The app can play files that are stored on the device’s music library. To enable this, go to the iOS Settings app, select PLAY from the list of apps, and turn on the “Allow PLAY to access Media & Apple Music” setting.
  • The app only plays files that are stored locally on the device. Some tracks that are stored in the cloud may appear grayed out in the app, but they cannot be played.

Notes

  • User Guide
  • Supports iPhone 6S and later – iPad and iPod Touch are not supported.
  • Compatible with iOS 14.0 or later. We can’t ensure compatibility or full feature functionality with older operating systems. Please report problems and submit general feedback through the app (Settings > Feedback).
App
3.5.0
December 17, 2021 Zobacz wszystkie aktualizacje

Improvements

  • VoiceOver improvements
  • Bug fixes

Known Issues

  • A small percentage of users may receive a numerical error message while recording, such as “-1” or “66570.” These messages occur when there was an error writing to the device and are related to Apple’s new file system (APFS). One of these errors can occur even if your device has plenty of remaining storage. We recommend clearing up your device storage from the Settings screen, and if that doesn’t resolve the issues, doing a full restore from iTunes, consisting of backing up your device, wiping/restoring to factory settings, and restoring from the backup.
  • If you monitor your recordings with Bluetooth earphones, you may hear artifacts, such as noise, while monitoring. If this occurs, we recommend changing the sample rate of your recordings. Some products may produce artifacts at 44.1 kHz, while others may do so for 48 kHz recordings. Please keep in mind that even if you hear artifacts while monitoring, they will not be present in the recordings themselves.
  • When connected to iPad Pro via a USB-C cable, the MV88+ will pass audio and gain can be adjusted. However, the MOTIV apps will only display ‘external mic’, and the settings screen will not be available. Shure recommends using another device to configure the settings before using with iPad Pro. No adjustments can be made in real time (except gain) on the Shure MOTIV apps when using an iPad Pro.

Notes

App
1.5.1
December 14, 2021 Zobacz wszystkie aktualizacje

Important Bug Fix

  • Version 1.5.1 is now available. This version prevents Shure AD610 crashes when the app is on the same Wi-Fi network as a Shure ADX5D with a synced ADX transmitter connected to a Shure AD610 via ShowLink Network Mode.  
  • If you have version 1.5.0 installed (as indicated in Settings under Build), please visit the App store to download the latest version.  

Known Issues 

  • When in demo mode, only the transmitter RF power level label updates, but not the value in mW.
  • Currently, ADX5D takes a few seconds longer to discover compared to other networked Shure devices.
  • In some scenarios for Axient Digital receivers, the transmitter device ID does not dynamically update when edited which creates a mismatch between ShurePlus Channels and the Axient Digital receivers.
    • Workaround: Go back to the list view and re-enter the detailed view. 
  • In some scenarios, ShurePlus Channels looks like it freezes for a few seconds while in the detailed view of a Shure ADX5D.
    • Workaround: Close and re-launch the application

Notes 

  • User Guide 
  • Compatible with iPhone, iPad, and iPod touch running iOS 15, iOS 14, and iOS 13.
  • Monitoring and control support for Axient® Digital, Axient®, UHF-R®, ULX-D®, QLX-D®, SLX-D, and PSM®1000 wireless systems. In-app purchases for editing functionality are no longer required.
  • For best results, ensure your connected devices are updated to the latest firmware using the Shure Update Utility desktop app.
  • An 802.11, or 802.11ac wireless router is recommended for Wi-Fi connection.
  • In order to view the SSID of your network connection type or SSID in the network status bar, you must permit the app access to your location. To do so, go to the Settings app on your iPhone or tablet, select Privacy > Location Services > Channels, and choose “While Using the App”.
  • To operate this version of ShurePlus Channels with other Shure products, reference the following list of recommended supported versions: 
    • Axient Digital 1.3.26
    • AD610 1.3.27
    • ULX-D 2.4.25
    • QLX-D 2.3.24
    • SLX-D 1.0.13
    • PSM1000 1.7.10
    • Axient 2.1.11
    • UHF-R 1.171
    • Shure Update Utility 2.6.2 (Mac) / 2.6.1 (Windows)
    • Wireless Workbench 6.15.0
App
1.1.0

New Features

  • Empty state behavior
    • Upon launching the application, if no devices are found, there is visual feedback to indicate devices have not been discovered.

Known Issues

  • With Samsung Note 20 and S20 Ultra phones, the channels in the list view sometimes do not appear.
    • Workaround: this problem can be resolved by closing and relaunching the application.
  • With certain Pixel phones, sometimes device channels do not come back online when the network disconnects and reconnects.
    • Workaround: pull down to refresh the application.
  • With certain Android phones running Android 12, the wired ethernet connection is sometimes not detected automatically, if being used.
    • Workaround: reinsert the ethernet adapter, and then relaunch the application after closing it, or simply disable the Wi-Fi.
  • ULXD4Q receivers’ audio LED in application does not match the hardware’s front panel LEDs during audio summing overloads.

Notes 

  • User Guide
  • Compatible with Android 10 and higher. We can’t ensure compatibility or full feature functionality with older operating systems.
  • Compatible with most Android phones from Samsung, Google, OnePlus, Motorola, and more.
  • Please report problems and submit general feedback through the app (Settings > Help > Report a Problem/General Feedback)
  • An 802.11, or 802.11ac wireless router is recommended for Wi-Fi connection.
  • Wired ethernet connection has been tested with the following adapters:
    • UGREEN Ethernet Adapter USB 2.0 to 10/100 Network RJ45 LAN Wired Adapter
    • INSIGNIA USB 3.0 to Gigabit Ethernet Adapter
    • Nonda USB-A to USB-C Adapter
  • In order to view the SSID of your network connection type or SSID in the network status bar, you must permit the app access to your location. To do so, go to the Settings app on your Android Phone select Location > App Permissions > Channels, and choose “Allow Only While Using the App”.
  • For best results, ensure your connected devices are updated to the latest firmware using the Shure Update Utility desktop app.
  • To operate this version of ShurePlus Channels with other Shure products, reference the following list of recommended versions supported:
    • Axient Digital 1.3.26
    • ULX-D 2.5.0
    • QLX-D 2.4.7
    • SLX-D 1.0.13
    • PSM1000 1.7.10
    • Axient 2.1.11
    • UHF-R 1.171
    • Shure Update Utility 2.6.2
    • Wireless Workbench 6.15.0
App
3.4.0
November 10, 2021 Zobacz wszystkie aktualizacje

New Features

  • Enhance – post processing editor feature for audio recordings
  • Online App User Guide

Improvements

  • Bug fixes

Known Issues

  • A small percentage of users may receive a numerical error message while recording, such as “-1” or “66570.” These messages occur when there was an error writing to the device and are related to Apple’s new file system (APFS). One of these errors can occur even if your device has plenty of remaining storage. We recommend clearing up your device storage from the Settings screen, and if that doesn’t resolve the issues, doing a full restore from iTunes, consisting of backing up your device, wiping/restoring to factory settings, and restoring from the backup.
  • If you monitor your recordings with Bluetooth earphones, you may hear artifacts, such as noise, while monitoring. If this occurs, we recommend changing the sample rate of your recordings. Some products may produce artifacts at 44.1 kHz, while others may do so for 48 kHz recordings. Please keep in mind that even if you hear artifacts while monitoring, they will not be present in the recordings themselves.
  • When connected to iPad Pro via a USB-C cable, the MV88+ will pass audio and gain can be adjusted. However, the MOTIV apps will only display ‘external mic’, and the settings screen will not be available. Shure recommends using another device to configure the settings before using with iPad Pro. No adjustments can be made in real time (except gain) on the Shure MOTIV apps when using an iPad Pro.

Notes

App
3.4.0

New Features

  • Enhance – post processing editor feature for audio recordings
  • Online App User Guide
  • Start/stop recordings with Bluetooth Media Button

Improvements

  • Bug fixes

Notes