Archiwum oprogramowania i firmware

Improvements

• Improved Unicode support, including support for Japanese characters
• The application only operates in light mode user interface on macOS
• New hardware support
• Bug fixes and code enhancements

Known Issues

• Shure Update Utility will fail to discover on first connection an ADX5D on Mac M1 machines running macOS Monterey 12.
  • Workaround: Update to macOS Ventura 13 or higher or restart your Mac computer and ADX5D will successfully be discovered.
• SUU fails to launch after installation on macOS Ventura 13 or macOS Sonoma 14.
  • Workaround: Navigate to System Settings -> Privacy and Security, scroll down to SUU notification, click on Open Anyway, and enter the password.
• Device discovery is delayed by up to 20 seconds when the device network includes GLX-D+ receivers running version 2.0.17 or previous.
• ULX-D devices running versions prior to 1.4.8 must be updated to 1.4.8 first before updating to 2.0.28. After 2.0.28 is installed, ULX-D devices can be updated to the latest available firmware version.  See ULX-D Firmware Update and Issues.
• ULX-D devices that are downgrading to 1.5.6 may report a false failure.
  • Workaround: Because this is a false failure, closing the send updates window and going to the main page, Shure Update Utility will show green for the firmware version.
• Microflex Wireless devices running versions prior to 5.2.2 must be updated to 5.2.2 first before updating to a later firmware version.

Important

• In most cases, you should install the latest version of Shure Update Utility to update your devices. However, certain legacy devices require older versions of SUU or a different tool:
  • Use Shure Update Utility 2.4.8 to update firmware on GLX-D, UHF-R, SHA900, and KSE1500 systems or for 32-bit support.
  • Use Shure Update Utility 2.4.1 to update firmware on PSM1000 systems running firmware 1.1.0 or earlier.
  • Use the MXC Firmware installer to update MXC products, including DIS-CCU.
  • Use the DFR22 Software and a PC running Windows 8.1 or earlier to update a DFR22.
  • Update MOTIV devices using the Motiv app (mobile and desktop) and AONIC devices the Play app.
  • Update Stem devices using the Stem Upgrader software
• Note: Installing SUU 2.4.8 or SUU 2.4.1 will replace the most recent version of SUU on your machine.

Notes

• User Guide

Compatibility

• Windows
  • Windows 10, Intel Only
  • Windows 11, Intel Only
• macOS
  • macOS Monterey 12, Intel and Apple Silicon
  • macOS Ventura 13, Intel and Apple Silicon
  • macOS Sonoma 14, Intel and Apple Silicon

Improvements

• Bug fixes and performance improvements

Known Issues

• Certain AD600 property panel items are not presently translated into languages other than English.
• Wireless Workbench is limiting a continuous scan to 8 hours.
• Battery type may not persist between power cycles for SLX-D transmitters on firmware version 1.0.13. To resolve, you must set the battery type on the transmitter again.
• ULX-D receivers running firmware version 2.0.28 or earlier may trigger a Settings Conflict when rediscovered after updating their firmware to version 2.1 or later. There is no issue with the device—there was simply a new property added in version 2.1. To dismiss the alert, resolve the Settings Conflict by selecting the properties you wish to keep.
• The Timeline System Event “Active Transmitter Online” for ULXD6/8 transmitters does not always include Transmitter Device ID in the event description.
• SLX and ULX frequencies in Master List mode cannot be manually entered in the Coordination Workspace. They can, however, be coordinated and analyzed.
• While working in the RF Coordination or Frequency Plot, the scan data peaks change depending on horizontal zoom level.
• In certain scenarios, the Frequency List dialog is empty and the CFL is not imported from AXT600.
• While Timeline is running, markers will not display when changing FD-Override from current state to a new state.

Notes

• Opening show files created with older versions of Wireless Workbench may result in the Settings Conflicts dialog opening once the file has loaded. This is due to newly supported hardware parameters that may have been introduced with updated firmware versions. To maintain all settings from the show file, select "Keep all settings from: Wireless Workbench."
• Alerts logged when devices first come online may list device parameters and their values as they are being discovered even though the parameter values themselves have not changed.
• The ability to request replacement frequency band labels through the Frequency Band Conversion Tool and Report has been discontinued. The band conversion function is still available for use in WWB6. For more information, please refer to the WWB Help System in the application, or contact Shure Applications Engineering.

Compatibility

• Supported operating systems
  • Windows
    • Windows 10, Intel Only
    • Windows 11, Intel Only
  • macOS
    • macOS Monterey 12, Intel and Apple Silicon
    • macOS Ventura 13, Intel and Apple Silicon
    • macOS Sonoma 14, Intel and Apple Silicon
• To operate this version of Wireless Workbench with other Shure products, reference the following list of recommended versions:
  • Axient Digital 1.4.10
  • AD600 1.0.39
  • Axient 2.1.41
  • PSM1000 1.7.10
  • QLX-D 2.6.2
  • SLX-D 1.1.2
  • UHF-R 1.171
  • ULX-D 2.7.6
  • SBC220/240 Two-bay Chargers 1.4.7
  • SBC250/450/850 Networked Charging Stations 2.7.3
  • SBRC Shure Battery Rack Charger 1.1.6
  • Shure Update Utility 2.8.3
  • ShurePlus Channels iOS 1.6.1
  • ShurePlus Channels Android 1.6.2

Improvements

• Windows
  • Fixes issue with stalled launch of application for some Windows users
• Mac
  • Backend bug fixes

Notes

• MV7 User Guide
• MVX2U User Guide
• Compatible operating systems:
  • Windows 10 and 11 (64-bit versions)
  • Intel-based Macs: Big Sur, Monterey, and Ventura
  • Apple Silicon Macs (M1 and M2): Big Sur, Monterey, and Ventura
  • *If you are unsure what type of Mac you have, you can learn more here
• This version of ShurePlus MOTIV Desktop is compatible with the following recommended firmware versions:
  • MVX2U 1.1.1
  • MV7 1.2.17
  • MV88+ 1.1.16
• We recommend updating to the latest firmware versions for the best experience

New Features

• Support for the new MVX2U Digital Audio Interface

Improvements

• Bug fixes

Notes

• MV7 User Guide
• MVX2U User Guide
• Compatible operating systems:
  • Windows 10 and 11 (64-bit versions)
  • Intel-based Macs: Big Sur, Monterey, and Ventura
  • Apple Silicon Macs (M1 and M2): Big Sur, Monterey, and Ventura
  • *If you are unsure what type of Mac you have, you can learn more here
• This version of ShurePlus MOTIV Desktop is compatible with the following recommended firmware versions:
  • MVX2U 1.1.0
  • MV7 1.2.17
  • MV88+ 1.1.16
• We recommend updating to the latest firmware versions for the best experience

New Features

• MXA902 device support

Bug Fixes

• Upon closing a room, the main window of Shure Designer will go blank, with a small popup at the top saying 'Failed to login to account'
• Fixed issue where Designer 4.7.15 could fail to deploy a room design to MXA920

Pre-Upgrade Requirements

• Multiple versions of Designer cannot be installed on the same computer
• Designer and SystemOn cannot be installed on the same computer
• Before you upgrade Designer:
  • Export project files
  • Certain endpoint protection software may block the installation of Designer. If you encounter this issue, whitelist the Designer Installer, or application.

Platform Requirements

• Supported Operating Systems
  • Windows 10 and 11 (Professional or Enterprise), 64-bit edition
• Supported Web Browsers
  • Chrome
  • Safari
  • Windows Edge 
• Minimum Hardware Requirements
  • 8 GB RAM (16 GB may be required when hundreds of devices are being accessed)
  • 2 GB hard disk
  • i5 dual-core processor

Upgrade Path

• Designer versions 3.0 and 3.1 must be upgraded to 3.2 first, before upgrading to this version of Designer. Download Designer 3.2 here.
• If you encounter an Installer failure during upgrade, allow the uninstaller process to finish, then restart installation.

Notes

• User Guide
• To update firmware, please download Shure Update Utility
• Project files and database are not backward compatible with versions prior to 4.5
  • Templates saved in earlier versions of Designer are moved to a project named ‘Templates’ beginning in version 4.5.0
• This version of Designer is compatible with the following recommended software and firmware versions: 
  • IntelliMix Room 4.2.0
  • ANIUSB-MATRIX 4.7.21
  • MXA310 4.7.8
  • MXA710 1.5.16
  • MXA910 4.7.13
  • MXA920 1.5.22
  • MXA902 5.0.115 (please see the FAQ for more information)
  • MXA-MUTE 1.5.17
  • MXN5-C 1.5.21
  • P300 4.7.21

Improvements

• Improvements to upgrading multiple devices on a network

Improvements

• Added support for MXA902
• Improved hardware support for Axient Digital, ULX-D, QLX-D, and PSM1000

Bug Fixes

• Fixed an issue where a device locked via Dante Controller or DDM could be selected for update. Devices must be unlocked to perform a firmware update.

Known Issues

• In some cases, SUU fails to launch after installation on macOS Ventura.
  • Workaround: Navigate to System Settings -> Privacy and Security, scroll down to SUU notification, click on Open Anyway, and enter the password.
• Shure Update Utility will fail to discover on first connection an ADX5D on Apple Silicon Macs running Big Sur.
  • Workaround: Restart your Mac computer and ADX5D will successfully be discovered.
• ULX-D devices running versions prior to 1.4.8 must be updated to 1.4.8 first before updating to 2.0.28. After 2.0.28 is installed, ULX-D devices can be updated to the latest available firmware version.  See ULX-D Firmware Update and Issues
• ULX-D devices that are downgrading to 1.5.6 may report a false failure.
  • Workaround: Because this is a false failure, closing the send updates window and going to the main page, Shure Update Utility will show green for the firmware version.
• Microflex Wireless devices running versions prior to 5.2.2 must be updated to 5.2.2 first before updating to a later firmware version.
• Shure Update Utility may have unexpected behavior if the firmware files are in a directory location that contains Unicode characters.
• In certain scenarios, the Shure Update Utility process is not terminated immediately on a Windows machine if you close the window while an update is in progress.

Important

• In most cases, you should install the latest version of Shure Update Utility to update your devices. However, certain legacy devices require older versions of SUU:
  • Use Shure Update Utility 2.4.8 to update firmware on GLX-D, UHF-R, SHA900, and KSE1500 systems or for 32-bit support.
  • Use Shure Update Utility 2.4.1 to update firmware on PSM1000 systems running firmware 1.1.0 or earlier.
  • Use the MXC Firmware installer to update MXC products, including DIS-CCU.
  • Use the DFR22 Software and a PC running Windows 8.1 or earlier to update a DFR22.
  • Update MOTIV and AONIC devices with their mobile or desktop apps.
• Note: Installing SUU 2.4.8 or SUU 2.4.1 will replace the most recent version of SUU on your machine.

Notes

• User Guide

Compatibility

• Windows
  • Windows 10, Intel Only
  • Windows 11, Intel Only
• macOS
  • macOS 11 (Big Sur), Intel and Apple Silicon
  • macOS 12 (Monterey), Intel and Apple Silicon
  • macOS 13 (Ventura), Intel and Apple Silicon
  • Note: SUU 2.7.1 was the last release to support macOS 10.15 (Catalina)

Improvements

• Device-related software improvements for enhanced operations

Pre-Upgrade Requirements

• Requires Windows 10 (Professional or Enterprise), 64-bit edition
• This version of Designer is currently supported on PC only
• Multiple versions of Designer cannot be installed on the same computer
• Designer and SystemOn cannot be installed on the same computer

Upgrade Path

• Designer versions 3.0 and 3.1 must be upgraded to 3.2 first, before upgrading to this version of Designer. Download Designer 3.2 here.
• If you encounter an Installer failure during upgrade, allow the uninstaller process to finish, then restart installation
• Export project files before upgrading Designer
• Certain endpoint protection software may block the application, if you encounter this anomaly, whitelist the Designer installer or application

Known Issues

• Mute Sync does not work on Microsoft Teams Rooms when you join Zoom Rooms call

Notes

• User Guide
• To update firmware, please download Shure Update Utility
• Project files and database are not backward compatible with versions prior to 4.5
  • Templates saved in earlier versions of Designer are moved to a project named ‘Templates’ beginning in version 4.5.0
• This version of Designer is compatible with the following recommended software and firmware versions:
  • IntelliMix Room 4.2.0
  • ANIUSB-MATRIX 4.7.21
  • MXA310 4.7.8
  • MXA710 1.5.16
  • MXA910 4.7.13
  • MXA920 1.5.22
  • MXA-MUTE 1.5.17
  • MXN5-C 1.5.21
  • P300 4.7.21

Important

• New licenses are no longer being offered. For maintenance licenses, please contact your local Shure representative.

Improvements

• Device-related software improvements for enhanced operations

Pre-Upgrade Requirements

• Designer and SystemOn cannot be installed on the same computer
• Internet access is no longer required during the installation process; however, use of certain features like firmware updating and text notifications require internet access
• After upgrading SystemOn, clear your browser cache on the device accessing the SystemOn server, then re-assign your licenses to your devices by navigating to your organization > Licenses > Start managing
• SystemOn and Designer applications cannot be installed on the same computer; do not attempt to install one over the other
• Before updating firmware, turn off “Device Missing” notifications, then turn them back on after completing the firmware updates

Platform Requirements

• Supported Operating Systems
  • Windows Server 2019
  • Windows 10 (Professional or Enterprise), 64-bit edition
• Supported Web Browsers
  • Chrome
  • Safari
  • Windows Edge
• Hardware Minimum Requirements
  • 8 GB RAM (16 GB may be required when hundreds of devices are being accessed)
  • 2 GB hard disk
  • i5 dual-core processor

Notes

• User Guide
• To update firmware, please download Shure Update Utility
• This version of SystemOn is compatible with the following recommended software and firmware versions:
  • IntelliMix Room 4.2.0
  • ANIUSB-MATRIX 4.7.21
  • MXA310 4.7.8
  • MXA710 1.5.16
  • MXA910 4.7.13
  • MXA920 1.5.22
  • MXA-MUTE 1.5.17
  • MXN5-C 1.5.21
  • Microflex Wireless 10.0.8
  • P300 4.7.21
  • SBC220/240 1.4.7
  • SBC250/450/850 2.7.3
  • SCM820 1.4.3
  • ULX-D 2.7.3

Important

• When updating to IntelliMix Room 4.2.0 from any previous version, transmit audio routes from IntelliMix Room may fail to resolve
  • Please see the FAQ for more information
• If downgrading from 4.0 or later to any previous version, the IntelliMix Room license must be re-activated
• All existing trial licenses will no longer function with IntelliMix Room 4.0 and later. Instead, use the built-in trial feature offered in version 4.0 and later.
• If you’re currently running IntelliMix Room 1.0, you must update to 2.0 first before installing 3.0 or later.
• To fully configure IntelliMix Room, download and install Shure Designer on a separate computer. Shure does not support installing Designer and IntelliMix Room on the same computer.

Improvements

• Support for Dante Domain Manager (DDM) enrollment across subnets
• Support for added hardware revisions

Known Issues

• Packet scanning security software may cause audio performance issues with IntelliMix Room
• When renewing a license, IntelliMix Room will use the 90-day grace period of the expired license before activating the new, renewed license. After the grace period ends, the new license will automatically activate and the expiration message in the user interface will disappear.
• The USB Mute Synchronization and Call Status features do not properly reflect LED statuses when joining third-party meetings from Microsoft Teams Rooms (MTR) devices.
• In scenarios where many NICs are connected to the IntelliMix Room host computer, IntelliMix Room may not be discoverable in Designer software. Remove or disable some of the NICs to enable discovery in Designer software.
• In scenarios where many audio soundcards are connected to the IntelliMix Room host computer, some of the connected devices may be truncated from PC Input or Output list views within Designer Software. Shure recommends removing or disabling the unneeded audio soundcards.
• Changing the System Name of the host computer after installation of IntelliMix Room also changes the Dante Device name in Dante Controller. The Shure device name stays the same. Changing the Dante Device name can impact audio routes to Dante receive devices.
• Ensure that the system/device name of the computer running IntelliMix Room is unique and follows Microsoft’s recommendation of 15 characters or less. IntelliMix Room relies on this unique name for proper Shure and Dante network operation.
• Allowing a system running IntelliMix Room to enter a sleep state can cause issues with IntelliMix Room’s logic and mute synchronization functionality
  • Workaround: restart your computer
• In some scenarios when using Dante Domain Manager with Shure devices, IntelliMix Room may appear as “Dante Locked” regardless of the device permissions set in Dante Domain Manager. In this state, IntelliMix Room networked audio settings cannot be customized.
  • Workaround: unenroll and reenroll IntelliMix Room within Dante Domain Manager

Notes

• User Guide
• Installation and Deployment Guide
• Quick Start Guide
• This version of IntelliMix Room is compatible with the following recommended software and firmware versions:
  • Designer 4.7.15
  • ANI22/ANI4IN/ANI4OUT 4.7.6
  • ANIUSB-MATRIX 4.7.21
  • MXA310 4.7.8
  • MXA710 1.5.16
  • MXA910 4.7.13
  • MXA-MUTE 1.5.17
  • MXA920 1.5.22
  • Microflex Wireless 10.0.8
  • P300 4.7.21